# montana-knife-company

> Public Help Center articles for montana-knife-company.

Use these links as concise, text-first sources for customer-facing support policies and FAQs.

Each linked article is the Markdown representation of the public Help Center article URL with `.md` appended.

## Articles

- [Does the Mini Speedgoat come with a kydex belt clip?](https://montanaknifecompany.gorgias.help/en-US/does-the-mini-speedgoat-come-with-a-kydex-belt-clip-1427048.md): The Mini Speedgoat does not come with a kydex belt clip. It comes with a discreet carry clip. However, kydex belt clips are available for purchase on our website. If you decide to purchase them, we offer a shipping refund if you let us know your orde
- [What should I do if my package arrives empty or damaged?](https://montanaknifecompany.gorgias.help/en-US/what-should-i-do-if-my-package-arrives-empty-or-damaged-1427051.md): We apologize for the inconvenience if your package arrived empty or damaged. Please send us photos of the packaging and what you received, and we will assist you promptly! Don't worry, we'll get a replacement order sent out asap as well!
- [Is the knife included when purchasing the leather sheath?](https://montanaknifecompany.gorgias.help/en-US/is-the-knife-included-when-purchasing-the-leather-sheath-1427053.md): The knife is not included when you purchase a leather sheath. Although our product images show the knife with the sheath to illustrate the proper fit, the description clearly states that the knife is sold separately. If you wish to return the sheath,
- [What if the discreet carry pocket clip is missing from my order?](https://montanaknifecompany.gorgias.help/en-US/what-if-the-discreet-carry-pocket-clip-is-missing-from-my-order-1427054.md): If your discreet carry pocket clip is missing from your order, just let us know, and we will send it to you as soon as possible! We apologize for any inconvenience caused by the shipping mix-up. We appreciate you!
- [How do you handle missing items from my order?](https://montanaknifecompany.gorgias.help/en-US/how-do-you-handle-missing-items-from-my-order-1427059.md): We apologize for any inconvenience caused by missing items in your order. If you encounter such an issue, we promise to make it right. Please send a photo of the order slip included with your package and let us know what you are missing. Once we rece
- [Where are your knives made?](https://montanaknifecompany.gorgias.help/en-US/where-are-your-knives-made-438813.md): Our knives are made in the USA! They are hand finished in Frenchtown, MT.
- [What steel types are your knives made from?](https://montanaknifecompany.gorgias.help/en-US/what-steel-types-are-your-knives-made-from-438867.md): The knives we craft are made from a combination of 52100 Ball Bearing Steel and Magnacut Stainless Steel.
- [Can you explain "PVD" and "Cerakote"?](https://montanaknifecompany.gorgias.help/en-US/can-you-explain-%22pvd%22-and-%22cerakote%22-438868.md): Cerakote - A form of ceramic paint, meant for coating the blade, that’s baked onto the surface of the steel. Like any paint, Cerakote doesn’t adhere well to an extremely polished or slick surface. The surface of the steel has to be roughed up through
- [Does my knife come with a sheath?](https://montanaknifecompany.gorgias.help/en-US/does-my-knife-come-with-a-sheath-438869.md): Yes, every MKC Knife will come boxed with an open carry Kydex sheath and has a lifetime warranty. Each Kydex sheath works as a quick Attach Belt/Strap Hook and is made to be customizable -Vertical/Horizontal/Left/Right Hand Carry
- [How do I get a knife through a drop?](https://montanaknifecompany.gorgias.help/en-US/how-do-i-get-a-knife-through-a-drop-438871.md): We sell mainly from our website through live drops. Typically a drop is on a Thursday evening at 7pm MST, but not always. We communicate the date and time of our live drops through emails, texts, and our instagram page. When the knives go live on our
- [What products do you have that are in stock?](https://montanaknifecompany.gorgias.help/en-US/what-products-do-you-have-that-are-in-stock-438872.md): We currently are in stock on a select few models as well as our apparel and a number of accessories
- [Why are most of your knives out of stock?](https://montanaknifecompany.gorgias.help/en-US/why-are-most-of-your-knives-out-of-stock-438870.md): Most are out of stock because most of our knives are released on a limited stock basis and drops occur most every Thursday night. We release one knife in a variety of different colors and when they sell out they are gone until the next drop a few wee
- [The Cerakote on my knife seems to be rubbing off, what is happening?](https://montanaknifecompany.gorgias.help/en-US/the-cerakote-on-my-knife-seems-to-be-rubbing-off-what-is-happening-2168450.md): Montana Knife Company has years of experience applying Cerakote to our knife components with excellent results. All Cerakoted MKC blades receive the exact same coating series and curing process, but depending on the color of Cerakote there will be va
- [I see a new product is dropping soon, where can I get updates about this?](https://montanaknifecompany.gorgias.help/en-US/i-see-a-new-product-is-dropping-soon-where-can-i-get-updates-about-this-438881.md): Sign up for our newsletter and follow us on Instagram!
- [Do you have a storefront?](https://montanaknifecompany.gorgias.help/en-US/do-you-have-a-storefront-438882.md): Thank you for asking about our retail shop, which includes Black Rifle Coffee. We are currently open for business at 8659 Robbins Rd, Missoula MT 59808!Our retail & coffee hours are: Mon-Fri. 6am-6pm, Saturday from 7am-6pm and Sunday 8am-3pm (MST) an
- [Can I pre-order knives?](https://montanaknifecompany.gorgias.help/en-US/can-i-pre-order-knives-438888.md): Unfortunately, we do not offer pre-orders. You can sign up for our email list to receive updates on upcoming knife drops.
- [How do I care for my knife?](https://montanaknifecompany.gorgias.help/en-US/how-do-i-care-for-my-knife-438873.md): We suggest using warm soap and water to clean any dirt or grime from your knife. Then make sure to dry your knife super well. Finally, apply our MKC blade wax to your knife and G10 handle to keep it looking brand new. Check out our video below on how
- [How do I sharpen my knife?](https://montanaknifecompany.gorgias.help/en-US/how-do-i-sharpen-my-knife-438874.md): Montana Knife Company offers free, lifetime sharpening. Just click HERE with your information and payment for shipping, send us your knife, and we’ll take care of the rest. Turn around time is usually 48 hours. We also have videos showing how to do i
- [What is the Generations Program and how does that process work?](https://montanaknifecompany.gorgias.help/en-US/what-is-the-generations-program-and-how-does-that-process-work-438877.md): Our Generations® Promise is our promise clean, sharpen, repair, and even reshape your blades when necessary, as well as rewrapping paracord handles. Free of charge.
- [What do I do if my knife is loose in its sheath?](https://montanaknifecompany.gorgias.help/en-US/what-do-i-do-if-my-knife-is-loose-in-its-sheath-438878.md): There is a tension screw located on every sheath near the handle of the blade. Use a Phillips screwdriver to tighten the screw to make your sheath tighter or looser.
- [How soon will my order ship?](https://montanaknifecompany.gorgias.help/en-US/how-soon-will-my-order-ship-438889.md): All orders ship within 24 hours!. Orders placed over the weekend will ship out on Monday, unless it's a holiday.
- [What is your return policy and how do I start a return?](https://montanaknifecompany.gorgias.help/en-US/what-is-your-return-policy-and-how-do-i-start-a-return-438891.md): We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original pa
- [Do you ship internationally?](https://montanaknifecompany.gorgias.help/en-US/do-you-ship-internationally-438890.md): At this time, we are only able to ship throughout the USA and Canada. For our Canadian shipments, we use USPS International. Please keep in mind that there is a current Canadian tariff of 25% on all goods coming from the USA. Canadian shipping can ta
- [Can I pick up my order at your shop?](https://montanaknifecompany.gorgias.help/en-US/can-i-pick-up-my-order-438893.md): Yes - you can pick up your order in-store, only if you selected "pick up" as your delivery option on the order. We are located at 8659 Robbins Rd, Missoula MT 59808 and are open Monday-Saturday from 6am-6pm (MST), and on Sundays from 8am-3pm (MST). L
- [I don't see my question, how can I contact you?](https://montanaknifecompany.gorgias.help/en-US/i-dont-see-my-question-how-can-i-contact-you-438892.md): Customer Service: info@mkc.comDonations: giving@mkc.comCareer Inquiries: careers@mkc.com
- [Discount code use request](https://montanaknifecompany.gorgias.help/en-US/discount-code-use-request-1431186.md): Thanks so much for reaching out! We are happy to help you get that discount code entered. Please let us know the code you have and we'll get you taken care of. Have a great day,